This Policy explains how mccQbank Inc. (referred to as “we,” “us,” or “our”) collect, use, share, and retain (collectively, “process”) your Personal Information throughout your interaction with us. “Personal Information” broadly includes all information about you. Please contact our Privacy Officer at marketing@mccqbank.com if you have any privacy questions.
Please read through this Policy carefully so that you may decide to consent, refuse to consent, or later withdraw your consent to the collection and use of your Personal Information.
By interacting with us, you agree to the processing of your Personal Information in accordance with this Privacy Policy. Please note that if you choose not to consent or you later withdraw your consent, we may not be able to provide you or continue providing you certain services or responses.
We collect the following Personal Information directly from you and use it the ways described below:
| How & What We Collect | How We Use It |
|---|---|
Registering an Account:
Please note that in the event you use your Google or Apple account Mentorship:
You may also provide us other Personal Information when talking with our mentors. | We use your:
If you provide us with other Personal Information through our Mentorship services, |
| Social Media: If you engage with our online communities, including interacting with our social media pages, submitting content, leaving reviews, or otherwise entering information into comment fields, blogs, message boards, events, and other community forums sponsored by or affiliated with us, we may collect certain Personal Information about you, including your social media public identification and any other personal information you provide us. | We use this information to validate your identity and respond to your inquiry. |
Support and Customer Service:
| We use this information to validate your identity and respond to your inquiry. |
Newsletters and Marketing:
| We will use this information for the purpose of sending you our newsletter This will not affect our use of your Personal Information in relation to our other Services. |
Payment Information: Our third-party payment service provider will collect your:
The third-party payment service provider will only use such information | Handled entirely by our third-party provider. We do not store this information ourselves. |
We collect the following Personal Information automatically and use it in the ways described below:
| How & What We Collect | How We Use It |
|---|---|
| Site or App Usage Data: We use Google Analytics to collect your device’s IP address, browser type, browser version, the parts of our Site or App that you visit, the date and time of your visit, the time spent on those parts, unique device identifiers, and other diagnostic data when you visit and use our Site and App. | We use this Personal Information to track and monitor your use of our Site or App. You may opt-out of having made your activity on the Service available to Google |
Site or App Usage Data:
Pieces of information / data that are transferred from websites to your computer’s
local storage, which may serve a variety of purposes. For example, cookies “remember”
you when you return to a website and make your experience more user-friendly.
If you want to prevent your browser from accepting cookies, if you want to be informed whenever
a cookie is stored on your computer or if you want to delete cookies from your computer, please
make the necessary changes in your Internet browser settings. Please note that if you disable
or delete cookies in your Internet browser settings, you might not be able to access important
functions or features.
Below is a brief description of the different types of cookies we use, how we use those cookies
and the potential impact to your experience if they are disabled:
We collect the following Personal Information directly from you and use it the ways described below:
| Cookie Type | Cookie | Cookie Purpose | Duration | Potential Impact if Disabled |
|---|---|---|---|---|
| Functional These cookies allow the website to remember choices you make and provide enhanced, more personal features. | G_Enabled_IDPS | Allows you to use Google Single Sign On to sign onto the Site. | Two years | You will not be able to sign into the Site with Google Single Sign On. |
The following third parties may collect and use your Personal Information when you use our Site or App:
Google Analytics:
As noted above, our Site and App use Google Analytics, which is a web analytics service offered
by Google that tracks and reports website traffic.
Google shares its collected information with other Google services, and Google may use the collected
data to contextualize and personalize the ads of its own advertising network. For more information
on the privacy practices of Google, please visit the Google Privacy & Terms web page:
https://policies.google.com/privacy
Social Media Plugins:
Our Site and App also use social media plugins (“Plugins”) from the following social
networks: Facebook, Twitter, Instagram, and LinkedIn. These Plugins are offered by the companies
of Meta Platforms, Inc., Twitter, Inc., and LinkedIn Corporation. If you are logged into a social
network, these companies may record your use of our Site or App. In addition, if you interact
with the Plugins, your Personal Information may be directly transmitted to the respective social
media company.
However, the Plugins’ processing of your Personal Information is not covered by this Privacy
Policy. For more information, please consult the respective social media company’s Terms of
Service and Privacy Policy.
We may create de-identified or anonymized data from your Personal Information by excluding data
components (such as your name, email address, or linkable tracking ID) that makes the data personally
identifiable to you. Anonymized data is no longer considered Personal Information and is not subject
to this Privacy Policy.
We do not sell Personal Information, and we will not share your Personal Information, except:
a) To third party service providers performing clearly defined sub-processing functions on behalf
of us, including the following types of third parties:
b) where we are required by law to disclose Personal Information; in connection with any legal
proceedings or prospective legal proceedings
c) in order to establish, exercise, or defend our legal rights
d) to the purchaser (or prospective purchaser) of any business or asset which we are
(or are contemplating) selling. We will require any person or entity to whom we provide your
Personal Information to agree to comply with our then current Privacy Policy. We will take
reasonable commercial efforts to ensure that they comply with our Privacy Policy.
In addition, since we do not collect information from visitors who are under 14 years old,
no such information is disclosed to third-parties.
To protect your Personal Information against accidental or unlawful destruction, loss, use,
or alteration and against unauthorized disclosure or access, we and our sub-processors use
appropriate physical, technical, and organizational security measures.
We do not hold onto your Personal Information indefinitely. Instead, our default is to retain
your Personal Information until it is no longer necessary for the purposes for which it was collected.
Such default is typically three years after our last communication. We may also hold onto certain
types of information for longer periods to comply with legal obligations.
Our Site and App are meant for adults and those who have reached the age of majority as defined
by the laws of Ontario. The Services are not meant for individuals under the age of 16. We do not
knowingly collect or retain any Personal Information about visitors under the age of 16. If we
learn that we have collected or received Personal Information from a child under 16, we will
promptly delete that information from our database and all other media.
Our Site and App may contain links to other websites that are not operated by us. If you click
on a third-party link, you will be directed to that third-party’s site. We strongly advise
you to review the privacy policy of every site you visit. We have no control over and assume no
responsibility for the content, privacy policies or practices of any third-party sites or services.
We do not track our Site’s visitors over time and across third-party websites to provide
targeted advertising and therefore does not respond to Do Not Track (DNT) signals.
However, third parties that have content embedded on our Site such as social media plugins may
set cookies on a user’s browser and/or obtain information about the fact that a web browser
visited a specific part of our Site from a certain IP address.
You have the following rights with respect to the Personal Information that we process:
To exercise your rights or to determine what rights you may have, you or your authorized agent
may reach out to us by email at marketing@mccqbank.com.
If you’re not satisfied with our response, you may complain to the Privacy Commissioner
of Canada. If for whatever reason you’re unsure of how to contact the Privacy Commissioner,
let us know, and we’ll endeavor to help you.
Depending on your request and the method of contact, we may ask you for Personal Information
that we consider necessary to verify your identity to prevent fraud. This information may include
name, contact information, and information related to your relationship with us, but the specific
information requested may differ depending on the circumstances of your request.
We will respond to your request as soon as possible, ideally within 30 days.
The disclosure of information will be provided at a no cost to you. However, we reserve the
right to decline your request where the information requested:
In addition, we reserve the right to decline your request if the request is manifestly unfounded
or excessive, and we quote you a reasonable fee for responding to your request, but you refuse to pay that fee.
Lastly, we also will not disclose the Personal Information where applicable law would bar such disclosure.
You may in most cases correct or update your Personal Information by instructing us to do so on your behalf.
In order to comply with Québec law for our Quebec visitors, in addition to the common rights
granted to all visitors of the Website who provide us with Personal Information, the Québec
Act provides the following additional rights to individuals in Québec:
We rely on the following legal bases to process your Personal Information:
The GDPR provides the following additional rights:
Where you have provided your consent to the processing of your Personal Information, you may have
the legal right to withdraw or vary your consent under certain circumstances and without retroactive
effect. To withdraw or vary your consent, if applicable, contact us at
marketing@mccqbank.com.
Please note that despite your withdrawal or variation, we may continue to process your Personal Information:
In order to maintain or enhance our Services it might be necessary to change this Privacy Policy
from time to time. We reserve the right to modify this Privacy Policy at any time, subject to
applicable data protection laws. Please visit the Site from time to time for information on updates
to this Privacy Policy.
If you have any questions regarding this Privacy Policy or our privacy practices or our sub-processors,
or if you require assistance to withdraw your consent to our sub-processing of your Personal Information
or wish to access or correct your Personal Information, please contact us by sending an email to
marketing@mccqbank.com or in writing to: Siskinds LLP, 275 Dundas Street, Unit 1, London, Ontario N6B 3L1.
TESTIMONIALS
Quick answers to common queries.
mccQbank is a Canadian-built medical exam preparation platform offering high-quality MCCQE1 and NAC-OSCE question banks, crash courses, and mentorship to help learners prepare efficiently and confidently for Canadian licensing exams.
The mccQbank 100% Money-Back Guarantee means you receive a free mentorship session and a full refund if you don’t pass your exam, applicable to eligible Bundle Plan purchases.
mccQbank content is created by Canadian physicians, residents, and medical educators with real experience in Canadian exams and clinical practice.
Yes, mccQbank offers a 7-day free trial.
mccQbank is different because it is built by Canadian physicians and focuses specifically on Canadian guidelines, clinical reasoning, and real MCC-style exam scenarios, not generic question practice.
